Return Policy

If you are not satisfied with your House of Zen order, we are happy to exchange or issues a refund within thirty (30) days of shipment for a full refund (excluding shipping charges on the original order). 
Please reach out to us at for your return authorization number (RA#). All returns must be in the original packaging. We do not accept returns on any type of custom orders. 
Once we receive the returned products, please allow up to 10 business days to process the transaction.