Shipping & Delivery
At House of Zen, every order is thoughtfully prepared with care and intention. Our products are crafted in small batches and carefully packaged to ensure they arrive safely and beautifully.
Processing Time
Orders are typically processed within 1–3 business days.
During periods of high demand, processing may take slightly longer as each order is prepared with care.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (United States)
We currently ship within the United States.
Shipping options include:
Standard Shipping
Estimated delivery: 3–5 business days
Complimentary U.S. Shipping
Orders $75 and over qualify for complimentary standard shipping.
Delivery times may vary slightly depending on your location and carrier conditions.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can follow your package on its journey.
Shipping Address Accuracy
Please ensure that your shipping address is entered correctly at checkout.
House of Zen is not responsible for packages delayed or lost due to incorrect address information provided at checkout.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is handled by the carrier. If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Contact
If you have any questions about your order or shipping, please contact us at:
We are always happy to help.
Care rooted in ritual.